MGT 501 MODULE 2 CASE AND SLP LATEST-TRIDENT
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MGT 501 Module 2 Case and SLP Latest-Trident
MGT501
MGT 501 Module 2 Case Latest-Trident
Module 2 – Case
MANAGING GROUPS AND TEAMS
Assignment Overview
Group Dynamics and Teams
We will continue our experiential approach to the study of
Organizational Behavior by engaging in a personal applied case on the topic of
group dynamics and teams. As in module 1, use the following outline to
structure your 4-6 page paper. You may use the subtitles as headings for your
paper.
Introduction: Discuss the topic of the
paper and how you will approach it. It is best to write this section after you
have written the rest of the paper
Concrete Experience: Describe an experience with
a group or team that was meaningful to you. It may have been an extraordinarily
good experience – or it may have been an experience that did not work out very
well at all! The important point is that it should be an experience which you
would like to understand better. Be objective and focus on just the facts: who,
what, where, when, and how – as if you were composing a newspaper article.
Reflective Observation: Step back from the
situation, look at the experience from your own viewpoint, and from the
perspective of all other parties involved or affected. You want to look at the
circumstances surrounding the experience from every relevant point of view. Why
did you behave the way that you did? Why did others behave the way that they
did? Did others have the same positive (or negative) experience? Explain.
Abstract Conceptualization: Interpret
and understand the events you have described by drawing on the concepts, theories,
and models in the background material from this module. Explain how they apply
to your experience. For example, what behavior patterns can you identify in
yourself and others that are similar to the ones described in the material on
communication, teams, and conflict management? Does the model of Force Field
Analysis (home page) help you better understand why people behaved the way they
did? Be sure to apply at least two concepts, theories, or models and cite all
references to concepts, ideas, and/or quotes that you use from any outside
source.
Active Experimentation: What have you
learned about the way groups work from this analysis? What have you learned
from your mistakes? How are you going to put what you have learned to use? What
actions will you take to build more effective work teams in your job?
Conclusion: Sum up the main points of
your analysis and the key learning you are taking from it.
Reference List: List all references that
you have cited in the paper using APA formatting. References include materials
from the required background readings as well as any outside internet or
library sources you used in researching and writing your paper. If you have APA
questions, refer to the optional listings on the background page.
Your paper will be evaluated using the criteria as stated in the
Case rubric. The following is a review of the rubric criteria:
Assignment-Driven: Does the paper fully
address all aspects of the assignment? Is the assignment addressed accurately
and precisely using sound logic? Does the paper meet minimum length
requirements?
Critical Thinking: Does the paper demonstrate
graduate-level analysis, in which information derived from multiple sources,
expert opinions, and assumptions has been critically evaluated and synthesized
in the formulation of a logical set of conclusions? Does the paper address the
topic with sufficient depth of discussion and analysis?
Business Writing: Is the essay logical, well
organized and well written? Are the grammar, spelling, and vocabulary
appropriate for graduate-level work? Are section headings included? Are
paraphrasing and synthesis of concepts the primary means of responding, or is
justification/support instead conveyed through excessive use of direct
quotations?
Effective Use of Information: Does
the submission demonstrate that the student has read, understood and can apply
the background materials for the module? If required, has the student
demonstrated effective research, as evidenced by student’s use of relevant and
quality (library?) sources? Do additional sources used provide strong support
for conclusions drawn, and do they help in shaping the overall paper?
Citing Sources: Does the student
demonstrate understanding of APA Style of referencing, by inclusion of proper
citations (for paraphrased text and direct quotations) as appropriate? Have all
sources (e.g., references used from the Background page, the assignment
readings, and outside research) been included, and are these properly cited?
Have all sources cited in the paper been included on the References page?
Timeliness: Has the assignment been
submitted to TLC (Trident’s learning management system) on or before the
module’s due date?
Module 2 – SLP
MANAGING GROUPS AND TEAMS
Communication Climate
Communication is the grease which makes relationships in
organizations run smoothly, and by extension, directly affects the
effectiveness of the organization itself. Communication climate refers to the
mood or tone of interpersonal communications and determines in great part how
people feel about each other and how they carry out their work activities. Thus
communication climate has a great deal of influence over the organizational
climate or general atmosphere of the work environment. Read the following blog
about what it is like to work in a defensive climate:
Dukes, A.J. (2012). Defensive v Supportive Climates in the
Workplace. Retrieved from
http://scom320class.blogspot.com/2012/07/defensive-v-supportive-climates-in.html
As you can see from this blog entry, defensive climates create a
situation where employees do not raise work concerns, or communicate their
needs. They are careful about what they say and guard their opinions.
Frequently they exhibit low motivation.
Supportive climates, on the other hand, encourage employee
participation and engagement, an open exchange of information, and constructive
conflict. Employees who work in supportive environments often exhibit greater
organizational commitment, an attitude cited as highly desirable in Module 1.
The Communication Climate Inventory was developed as a means of
measuring the degree of supportiveness and defensiveness in an organization.
For this SLP, take the inventory and score your organization’s communication
climate using the scale below. Take the Communication Climate Inventory.
Defensive Score
Defensive Score
Supportive Score
Supportive Score
SLP Assignment
Compose a 2- to 3-page blog like the one you read for this SLP,
describing the climate in your organization, department, or team. Do not use
the actual name of the organization – you can make up a pseudonym. Include the
following in your description:
Is the climate supportive or defensive? Does this align with the
results of your Communication Climate Inventory? (Attach your Inventory results
as an appendix.)
How does the communication climate affect motivation and
organizational/team commitment?
How could you improve the communication climate in your
organization, department, or team?
What communication skills would you like to learn or improve on
in order to create a supportive communication climate?
Be sure to support your analysis with concepts and principles
introduced in the background readings on communication as well as conflict and
teams (if appropriate). You may also incorporate outside research to supplement
the background material. Cite all sources properly.
SLP Assignment Expectations
Your paper will be evaluated using the criteria as stated in the
SLP rubric. The following is a review of the rubric criteria:
Assignment-Driven: Does the paper fully
address all aspects of the assignment? Is the assignment addressed accurately
and precisely using sound logic? Does the paper meet minimum length
requirements?
Critical Thinking: Does the paper demonstrate
graduate-level analysis, in which information derived from multiple sources,
expert opinions, and assumptions has been critically evaluated and synthesized
in the formulation of a logical set of conclusions? Does the paper address the
topic with sufficient depth of discussion and analysis?
Business Writing: Is the essay logical, well
organized and well written? Are the grammar, spelling, and vocabulary
appropriate for graduate-level work? Are section headings included? Are
paraphrasing and synthesis of concepts the primary means of responding, or is
justification/support instead conveyed through excessive use of direct
quotations?
Effective Use of Information: Does
the submission demonstrate that the student has read, understood and can apply
the background materials for the module? If required, has the student
demonstrated effective research, as evidenced by student’s use of relevant and
quality (library?) sources? Do additional sources used provide strong support
for conclusions drawn, and do they help in shaping the overall paper?
Citing Sources: Does the student
demonstrate understanding of APA Style of referencing, by inclusion of proper
citations (for paraphrased text and direct quotations) as appropriate? Have all
sources (e.g., references used from the Background page, the assignment
readings, and outside research) been included, and are these properly cited?
Have all sources cited in the paper been included on the References page?
Timeliness: Has the assignment been
submitted to TLC (Trident’s learning management system) on or before the
module’s due date?
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